Saturday, 16 February 2013

New and Improved Customer Service?

Have you ever gone to a store somewhere and not been able to get any help? You wander through the aisles and there never seems to be a store clerk anywhere to help. Frustrating, isn't it?

I know of at least one person who has actually been so frustrated by the lack of customer service that she actually stood in the middle of the store and yelled out at the top of her voice, "DOES ANYONE WORK HERE?"

Why is this seemingly more and more common today? Is it simply a growing lack of work ethic by younger generations? Is it caused by poor and minimum wages which ultimately demoralize the worker and creates a "who cares" type of attitude? Are there other factors for the poor customer service that many of us have had the misfortune of experiencing?

There is good news. This trend may be beginning to turn around. It seems that some stores are listening to the complaints of consumers. It seems that some corporations may have actually pulled themselves up by the shorts and taken notice of the "We're not taking this s**t any longer" cry of their would-be customers.

Anonymous sources tell us that least one major store chain seems to have developed a new and improved level of customer service, as depicted by the picture above. Talk about going the extra mile for the customer!

It remains to be seen, though, how receptive the customer will be to these new changes. One lady we spoke to about these new measures said, "I appreciate the offer, but I can do it myself." Apparently not everyone wants help from the store clerks.

Well there you have it. New and improved customer service? You decide.

Photo Source: Unknown

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